
Vision, talent and years of cooking from “scratch” along with years of working in the corporate world all came together, and from these things Ice Cream Place was born. Ice Cream Place is based on two very simple yet vital components: The World Class Customer Service each patron will experience, AND affordable homemade products based on quality and flavor appeal.
This is the ideal time for people who enjoy simple sophistication and the owner of Ice Cream Place recognizes this and has decided that this is the perfect time to go forward with this establishment, and the principle reasons for bringing such an entity into the world include:
1. Providing fresh homemade ice cream in a variety of flavors and toppings alike made to order for each customer.
2. Providing a variety of home made baked goods to be sold in conjunction with the ice cream products which include cookies, cakes, and pies.
3. Ice cream truck offering the same products as those found at the store location.
4. Ice Cream Place will also be available to cater parties for children as well as adults.
Ice Cream Place focuses on principles before policy, putting the patron’s satisfaction ahead of company profit or policy.While the pricing strategy for Ice Cream Place is to offer high quality products at competitive prices, the training of the associates focuses on the principle of Ice Cream Place being worthless and unsuccessful without the funds provided by customers.
This training instills in each associate that the degree of success Ice Cream Place will have, will be directly in line with the quality of each patrons customer service experience.
Within Ice Cream Place, the policy, “the customer is always right”, has been replaced with “The customer is paramount.” The customer service experience and the quality of product offering undoubtedly sets Ice Cream Place apart from all other competitors.
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